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EasyAdz Help Desk

Technical Issues

To change your password on EasyAdz.Lk please follow these steps:

  1. Click Login.
  2. From the Login page, click Forgot your password?
  3. Enter the email you use to login.
  4. Click Reset Password.
  5. You will receive a reset email. When you get it, click the link in the email.
  6. The link should open a new page that allows you to enter a password. Enter it in both fields, and check that it matches. Note: Passwords must be at least 6 characters long, and include at least one number or one special character (@,#,$, etc.).
  7. When you've entered your new password in both fields, click Reset password.

Your password will be reset immediately. You will then be able to login using your email and your new password.

Not Getting the Password Reset Email?

If you don't see the password reset email within 20 minutes of requesting a password change, check your email's junk and/or spam folders. Please also add noreply@easyadz.lk to your email's safe senders list.

Accounts can only be deactivated from the main Easyadz site, not the app. If you're using a phone or tablet, go to Easyadz website from your device's browser.

To deactivate your account on easyadz.lk:

  1. Login to easyadz.lk with account you want to deactivate. Note: Accounts can only be deactivated from the main site, not the app.
  2. Click on the user menu Image of the user menu button. at the top of the page.
  3. Select My Details from the drop-down list
  4. Click Deactivate your account.
  5. You'll see a screen asking for deactivation reasons. Once you've chosen a reason, click Deactivate.

Your account will be deactivated right away. We'll send you an email to confirm that it has been done. If you'd like to reactivate your account again later, you can re-register at any time. SAFETY